Privacy Policy

We collect the information you give us directly — your name, email, phone number, and delivery address — when you create an account, place an order, or contact us for support.

We also collect basic technical information automatically, such as your browser type, device, and pages viewed, which helps us keep the storefront fast, secure, and working correctly across devices.

Your information is used to process and deliver orders, provide customer support, prevent fraud, and — only where you’ve opted in — send updates about promotions, restocks, or your order status. We do not sell your personal information to third parties.

We use essential cookies to keep you signed in and remember your cart between visits, and limited analytics to understand which pages are useful so we can improve them. We also use the Meta (Facebook) Pixel and Meta’s Conversions API to measure how our ads perform: they record events such as products viewed, items added to cart and completed orders, and for orders we share your email, phone number, name and city with Meta only in hashed (irreversibly encoded) form, so they can be matched to a Meta account. We never share payment details or passwords. You can disable cookies in your browser settings, though some parts of checkout may not work correctly without them, and manage ad preferences in your Facebook account settings. We also use the TikTok Pixel to measure our TikTok ads: it records the same kinds of shopping events (pages and products viewed, items added to cart, checkout and completed orders with their items and totals), but we do not send it your name, email, phone number, address or any payment details.

We share only what’s necessary with the courier partners who deliver your order and the payment providers who process your payment. These partners are only permitted to use your information to complete that specific service — not for their own marketing.

Account passwords are stored encrypted, and payment details are never stored on our own servers. We use industry-standard safeguards to protect your data, though no online system can be guaranteed 100% secure — if we ever become aware of a breach affecting your account, we will notify you promptly.

You can review or update your personal details anytime from your account page, unsubscribe from marketing messages using the link in any email, or request that we delete your account and associated data by contacting us directly.

Our store is intended for users aged 18 and older. We do not knowingly collect personal information from children, and will delete any such information if we become aware of it.

We may update this policy from time to time as our services evolve. Material changes will be reflected here with an updated date at the top of this page.

Questions about this policy or your data can be sent via the contact page.